Conclusion:

In regards to our study we found that the methods
informal interviews
personas
and scenarios
seemed to work well together. By no means are our personas and scenarios complete as there is room to refine then through an iterative process. Through the use of these methods our focus had been shifted on the user as appose to the underlying technologies and assumed usage of such technologies.
Interviews were ideal for the one-on-one basis. It provided enough flexibility within its structure which was needed for the potential variety in responses. However the downside to only having the data from our interviewees available, and by not relying on any other sources, is that the rest of the inquiry from personas through to scenarios might have been a little limited.
The use of personas presented itself with both risks and benefits. They have provided us with an engaging way of thinking about specific users needs. We would refer to each persona by name when discussed, and each persona was provided with a detailed prescription to which we could refer.

We conclude by stating that in the interaction inquiry we found that the current Wifi network seems to be sufficient for the average student. The current Wifi network covers roughly 80% - 86% of Ipswich campus. Most of the ‘high demand’ areas (such as library, main buildings and court area) are adequately covered by this. We would however suggest that the buildings behind the refectory ( 13-19, 22, 28 ) which are in constant use by students (and staff) and not within range of the Wifi network could be included. These rooms include multimedia related lecture rooms, and was indicated by users as areas of interest.

Most of the Wifi access is done socially, i.e not when working straight on an assignment, or a relatively short time spent accessing the UQ site and course related material. And as such, has increased the demand in access.